A full-time Ticketing and Reservation Agent required in a travel and tourism company in Dubai. ROLES & RESPONSIBILITIES To effectively communicate with customers to evaluate their requirements and needs. Helps following up with all flight bookings needed on agenda. To follow up with all flights booked and flight time changed on agenda to pass the new dates or departures to agents and clients. Handling clients and customer’s requests via the Internet including quotations, reservations, and operations. Ensuring excellent customer service satisfaction is met and maintained. candidate should be experienced in the GDS. excellent English is a must. Knowledgeable with Galileo, Amadeus, or Sabre ticket portal is a must.
computer literate is a must, photoshop knowledge is a must.
only PHILIPPINES & INDONESIA nationality ONLY ARE ACCEPTED TO THIS JOB.
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