Rental Sales Agent

  • Sales & Marketing
  • Full time
  • 5 months ago
  • Malta

Job Information

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    Salary Euro 10,000-12,000 / Yearly
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    Shift Regular
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    No. of Openings 1 opening
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    Job Level : Executive
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    Job Experience : 4 year
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    Job Qualifications Graduate

Job Description

ne of our clients, a leader in the Automotive industry in Malta is looking to recruit a Rental Sales Agent to join their team on a full-time basis.

Responsibilities:

  • Ensure the optimal rental experience by maximizing sales and service opportunities for every customer;
  • Prepare the rental agreement while advising on and up selling vehicles and optional extras to the customer according to their needs;
  • Provide excellent customer service in all customer contact situations;
  • Meet all sales and service standards;
  • Complete administrative tasks including daily lists to assist the branch;
  • Communicate via telephone and email in a friendly and helpful manner;
  • Assist branch with returning and turnaround of vehicles as needed;
  • Ask about customer experience, recording feedback to improve the future rental experience;
  • Discreetly check incoming vehicles and direct customer to counter for completion of rental;
  • Keep lot organized for ease of access and traffic flow.

Requirements:

  • Minimum of O Level education;
  • 1+ year/s customer service or sales experience;
  • Have a valid driver’s license with a clean driving record;
  • Basic computer navigation skills and knowledge of Microsoft Office applications;
  • Experience meeting sales quotas or working in highly commissioned positions preferred;
  • Ability to follow defined service and sales processes;
  • Strong verbal and written communication skills in English. Other languages would be an asset;
  • Ability to manage stressful or unusual situations to maintain good customer service;
  • Ability to work 40 hours per week including day and/or evening hours.

Skills:

  • Excellent customer and interpersonal skills;
  • Meticulous with a keen eye for detail;
  • Work independently and also as part of a team;
  • Strong organizational skills and the ability to multi-task.
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