IT Officer

  • Information Technology
  • Full time
  • 5 months ago
  • Singapore

Job Information

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    Salary SGD 1,000-2,000 / Monthly
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    Shift Regular
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    No. of Openings 1 opening
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    Job Level : Executive
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    Job Experience : 3 year
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    Job Qualifications Graduate

Job Description

Job Description

IT Officers

Roles & Responsibilities

  • Provide on-site support to all our offices in Singapore.
  • Serve as point of contact for all inbound service requests from users.
  • On-site support for desktop applications, emails, printers and other hardware and networking related issues.
  • Track all support with work logs on all cases, close or escalate to second level/vendors and follow up until the problems are solved.
  • Liaise with Vendors and System providers to perform troubleshooting, rectification and assistance in upgrading works on all systems installed in our offices.
  • Source for products, evaluate, propose, install, implement and maintain new or existing¬† office hardware¬† and software.
  • Ensure all endpoints are properly configured and secured with anti-virus protection and according to IT policies.
  • Perform general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment. Housekeeping of server room and equipment Racks.
  • Provided training to end-user as required.
  • Implement and audit necessary controls and procedures to protect information according to IT policies.
  • Provide operation support to system and network administrator and vendors.
  • Assist Finance Managers on IT Asset Management processes.
  • Provide assistance to Public Relations Manager on the management of websites and hosting services.
  • Create and ensure network documentation and diagrams are up to date.

Requirements

  • Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent.
  • At least 2 year(s) of working experience in the related field is required for this position.
  • Troubleshooting skills on Intranet and Internet, TCP/IP, DHCP, Windows and Mac OS, windows security is a must.
  • Willing to travel within Singapore and to perform administrative tasks e.g. audits, training.
  • Ability to manage IT projects is preferred.
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